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Laptop Exchange Centers are open!

Date: 
Sunday, April 26, 2020 - 1:25pm to Friday, May 1, 2020 - 5:00pm

DEVICE SUPPORT

  • Student Device Distribution Centers will now transition to Exchange Centers. Exchange Centers will remain open April 27-May 1 for families that missed their distribution date or need to exchange a student device not working.

 

TECHNICAL AND INTERNET SUPPORT FOR FAMILIES

  • Families are encouraged to visit our Technology Support for Families website for technical support resources including basic Chromebook troubleshooting, how-to login videos, and FAQs.

  • Si su familia necesita servicios de Internet, las opciones para obtener Internet de compañías locales se incluyen con cada Chromebook y también están disponibles en nuestro sitio de Continuidad de Instrucción del distrito en "Soporte de Tecnología para Familias". 

Si no puede obtener servicios de Internet y necesita más ayuda, llame a nuestra línea de soporte para las familias que ahora está disponible al (619) 260-2460 y escoga la Opción 1. 

 

  • The family support phone lines includes a Distance Learning Family Support Number:

 

Phone Number

Services Offered

Hours

619-260-2460

Press Option 1

(English/Spanish)

Help for families navigating Internet Options 

(Cox, Spectrum, ATT, Request for Hotspots, etc.)

7:30am-3:30pm Mon-Fri

619-732-1400

Dedicated/Direct

(English/Spanish)

Dedicated technical support for families during Distance Learning

6:00am-7:00pm Mon-Fri

9:00am-1:00pm Sat

Location Name: 
Scripps Ranch High School