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4/27/2020 updates

DISTANCE LEARNING WEBSITE FOR FAMILIES

2020-2021 PRE-ENROLLMENT 

  • Schools have started to pre-enroll students remotely.

  • The Neighborhood Schools and Enrollment Options team is fully prepared to support site enrollment staff with the remote process and the Distribution team is available to assist us if a family cannot enroll electronically. Link : https://www.sandiegounified.org/new-student-online-enrollment

PARENT PORTAL INFORMATION 

DEVICE SUPPORT

  • Student Device Distribution Centers will now transition to Exchange Centers.

  • The last day of scheduled device pick up is Friday, April 24 and will remain open April 27-May 1 for families that missed their distribution date or need to exchange a student device not working.

  • Due to the reduced traffic, there will be less staff at each center.

  • After next week, we will re-evaluate how many centers will remain open during Distance Learning.

TECHNICAL AND INTERNET SUPPORT FOR FAMILIES

  • Families are encouraged to visit our Technology Support for Families website for technical support resources including basic Chromebook troubleshooting, how-to login videos, and FAQs 

  • The family support phone lines includes a Distance Learning Family Support Number:

Phone Number

Services Offered

Hours

619-260-2460

Press Option 1

(English/Spanish)

Help for families navigating Internet Options 

(Cox, Spectrum, ATT, Request for Hotspots, etc.)

7:30am-3:30pm Mon-Fri

619-732-1400

Dedicated/Direct (English/Spanish)

Dedicated technical support for families during 

Distance Learning

6:00am-7:00pm

Mon-Fri

9:00am-1:00pm Sat

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Here’s a link to “Video to Lions April 27.mp4” in my Dropbox:

https://www.dropbox.com/s/n36hi7qcqr47l3g/Video%20to%20Lions%20April%2027.mp4?dl=0

Principal Hardson