Thank you dispatchers! Celebrating National Public Safety Telecommunications Week

Posted: Monday, April 15th 2019

Each year, the second week of April is dedicated as National Public Safety Telecommunications Week (Diapatcher Appreciation Week). Emergency communications centers across the country will be celebrating the professionals through a variety of ways.

Our School Police Services dispatchers are the first people you talk to when you call with a crisis.  Even though dispatchers can't see what's happening, they are the eyes and ears of our first responders-our guiding angels, who ensure that first responders get to an emergency as fast as possible.  

You probably know that our dispatchers work the radio and answer phones, but you may never have considered what else they do.  

While they're dealing with panicked callers needing all manner of help, they also answer frantic calls on the emergency radio and on-duty officers, who either need more information to help others, or who need help themselves.  

Dispatchers answer all these calls while accessing a large number of computer databases and managing emergency resources to ensure people in crisis receive the help they need.  I have always admired the commitment and service our dispatchers provide our school district, community and our first responders, and I can't think of a better time than this week-Dispatcher Appreciation Week-to share part of a letter a colleague wrote to express the feelings we all have for our dispatchers.
- Chief of Police Michael Marquez

For more on our School Police Dispatch team and the mission of the SDUSD Police Department, see our Police Services web page.

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