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Livestream Troubleshooting

Users must be logged into a SDUSD district account to view the stream from the SDUSD network. If you are not logged in or are logged into a personal account, the stream will be restricted when connected to our network. Both staff and student accounts can view the stream.

 

Are you logged into your Youtube (Google) account?

If you are not on the SDUSD network, you can watch the livestream without being logged into a Youtube account. If you would like to log out of your Youtube/Google account to view the stream:

1.      Click your user profile icon in the top right of the Youtube webpage A screenshot of a computer
AI-generated content may be incorrect.

2.      Click “Sign Out” on the menu
click "sign out"

3.      Once you are signed out, the user profile icon will be replaced with a “Sign In” button, and the video will no longer be restricted
click "sign in" button

 

Do you want to stay logged into Youtube/Google account and watch the stream?

 

If you are logged into an adult Youtube (Google) account, Restricted mode needs to be disabled. To disable it:

1.      Click your user profile icon in the top right of the Youtube webpage
click user profile icon in top right

2.      Click “Restricted Mode: On” on the menu
click "Restricted Mode: On"

3.      Click the “Restricted Mode” toggle switch to turn it off
toggle button "off"

4.      With “Restricted Mode” turned off, the video will no longer be restricted
shows restricted mode toggle button as "off"

If you are logged into a supervised youth Youtube/Google account, the parental settings need to be set to “Explore More” or “Most of Youtube”